Manager Food Services/Lanark Heights

S & R Nursing Homes Ltd.
Kitchener, Ontario






Position:                     Manager Food Services

Location:                    Lanark Heights, Kitchener

Posting Date:             January 6th, 2020

Closing Date:             January 27th, 2020

Starting Date:            To be determined




  • Minimum of 3 years of long term care experience as a Nutrition Manager
  • Must be an active member of the Canadian Society of Nutrition Management
  • Knowledge of the Long Term Care Homes Act 2007 related to nutritional standards and requirements.
  • Demonstrated interpersonal, leadership and management skills.
  • Strong computer skills required with previous relevant experience using software ie, Point Click Care, Synergy on Demand and Menustream


Food Services Operations:

  • Planning, organizing, directing and administrating the activities of the food                                                                  service department.
  • Attend resident multidisciplinary care conferences as stated in the LTC standards.
  • Complete nutritional care for all residents on an ongoing basis in conjunction with the Clinical Dietitian, which includes the development of nutritional care plans, charting in resident’s charts and updating required diet list, etc as required.
  • Interpret and individualize residents’ therapeutic diets and supplements as well as other aspects of the care plan that impacts foodservices.
  • Participate in budget control through monitoring food and supply costs and minimizing waste.
  • Order food and supplies and complete month end inventory.
  • Develops theme day meals and resident choice meals along with standardized recipes with input from residents and the Life Enrichment department.
  • Participate in the development of departmental policies and procedures, utilizing input from team members, residents and families whenever possible to ensure their implementation.
  • Supervise maintenance of records and reports relating to food costs, inventory of equipment and supplies, portion control systems, and department budget.
  • Manages total expenses so that these are less than or equal to budget set in the annual budget process.
  • Chair and respond to the needs brought forward from the Residents’ Food Committee.

Quality Improvement/Risk Management:

  • Ensure that all policies relating to Health and Safety are adhered to.
  • Complete audits relating to Quality Assurance as outlined by the Policies and Procedures according to S & R Nursing Homes.
  • Ensure that sanitation regulations and safe food handling procedures are followed.

Human Resources Management:

  • Ensure the department team member levels are appropriate from a competency and skill basis given the needs of the residents.
  • Hire, orient and schedule all food service team members.
  • Assess and revise job routines for each position within department as required.
  • Oversee and ensure that all aspects of the performance management and discipline processes are in keeping with S&R policies and legal requirements.
  • Conduct monthly meetings with foodservice team members on a regularly scheduled basis.
  • Facilitate open communication with foodservice team members through communication books, memorandums and monthly meetings.
  • Support team members by being visible and available to team members on a daily basis and asking key questions to determine what is needed for them to be successful in their role.
  • Ensure that all new team members and volunteers receive an orientation in keeping with S&R expectations and policies.
  • Communicate, support, follow and enforce the Code of Conduct and Conflict Resolution process.


Additional Duties and Responsibilities:

  • Participate in interdisciplinary committees and activities as required.
  • Act as food service liaison with all other departments within home.


Upon request, accommodation at any time throughout the hiring process is available through the Steeves & Rozema group’s Human Resources department for applicants with disabilities.


Qualified applicants are invited to submit their cover letter and resume in writing on or before January 27th, 2020 to:             Hildy Nickel

Administrator, Lanark Heights

46 Lanark Crescent

Kitchener, Ontario





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